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Conversation Opened

This event occurs when a conversation is opened or reopened.

Event Name

conversation_opened

Payload Fields

See Conversation Object

Example Payload

payload.json
{
"event": "conversation_opened",
"payload": {
"source": "whatsapp",
"href": "https://dash.callbell.eu/chat/f3670b13446b412796238b1cd78899f9",
"contact": {
"href": "https://dash.callbell.eu/contacts/eb2b914a977e4ab896e7b886698b3eac",
"name": "John Doe",
"tags": ["Lead"],
"uuid": "eb2b914a977e4ab896e7b886698b3eac",
"source": "whatsapp",
"avatarUrl": null,
"createdAt": "2022-10-12T15:57:16Z",
"phoneNumber": "331122334455"
},
"createdAt": "2023-11-20T17:14:22Z"
}
}