Conversation Opened

This event occurs when a conversation is opened or reopened.

Event Name

conversation_opened

Payload Fields

See Conversation Object

Example Payload

payload.json

{
  "event": "conversation_opened",
  "payload": {
    "source": "whatsapp",
    "contact": {
      "href": "https://dash.callbell.eu/contacts/eb2b914a977e4ab896e7b886698b3eac",
      "name": "John Doe",
      "tags": ["Lead"],
      "uuid": "eb2b914a977e4ab896e7b886698b3eac",
      "source": "whatsapp",
      "avatarUrl": null,
      "createdAt": "2022-10-12T15:57:16Z",
      "phoneNumber": "331122334455"
    },
    "createdAt": "2023-11-20T17:14:22Z"
  }
}