Agent Session Updated

The Agent Session Updated event is triggered whenever an agent's session changes, such as when they log in, log out, or their session expires.

Event Name

agent_session_updated

Payload Fields

Field	Type	Description
action	string	The action type of the event. Possible actions: user_logged_in, user_logged_out or system_logged_out
user	TeamMember	The agent who performed the action.

Example Payload

{
  "event": "agent_session_updated",
  "payload": {
    "action": "user_logged_in",
    "user": {
      "email": "john.doe@gmail.com",
      "name": "John Doe",
      "available": false,
      "lastUpdatedAt": "2024-02-21T12:02:47Z"
    }
  }
}