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Introduction

Callbell API provides HTTP Webhooks for the most common application events:

  • Message events
  • Message notification status events
  • Contact events
  • Conversation events
  • Agent events
  • Team events

How to subscribe to events​

info

This can be done also programmatically from WebhooksEndpoint

On your Callbell dashboard navigate to the "API Settings" section and click on the "Webhooks" tab:

webhook_tab

In the URL field add your endpoint URL (e.g. https://myapp.com/callbell_endpoint) and select the events you want to get subscriptions for:

webhook_create

info

Make sure to also include the protocol (http or https) inside your webhook endpoint:

✅ Good: https://www.myexample.com

❌ Bad: www.example.com

After clicking "Create new webhook" you should receive a success notification. You can always edit back the Webhook events in a later stage:

webhook_edit

attention

Callbell doesn't support localhost as webhook URL. If you need to debug a local application use instead a service to expose your local dev environment like Ngrok.