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Getting started

What is Zapier?​

Zapier is a tool that allows you to connect apps you use every day to automate tasks and save time. You can connect with more than 2,000+ apps to make your own automations.

How does Zapier work?​

Zapier uses a Zap to connect two or more apps together.

A Zap is made up of a Trigger and one or more Actions.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

How to use Callbell with Zapier​

Set up your Zap​

There are two ways you can integrate Callbell with other apps: Trigger and Action.

Zapier Trigger and Action

Trigger​

When a new conversation is created in Callbell, you can send the data to another app. For example, you can send the data to a Google Sheet, a CRM, or a Slack channel.

Action​

When an event happens in another app, you can send the data to Callbell. For example, you can send data from a Google Sheet, a CRM, or a Slack channel to Callbell.

Example​

Let's say you want to send a message to a customer when a new order is made on your online store. You can use Zapier to send the data from your online store to Callbell.

Your online store is the Trigger and Callbell is the Action.

In the next section, we'll show you how to set up a Zap.