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Bot

Bots are the automated agents that can interact with your customers. They can be used to automate repetitive tasks and provide instant responses to your customers.

You can start or stop a bot for a specific contact using the POST /contacts/:uuid/bot endpoint.

Properties

ParameterTypeDescription
uuidstringThe unique identifier of the bot.
namestringThe name of the bot.
statusstringThe status of the bot. Possible values are in_progress, started and ended.
conversationStartedAtstringThe date and time when the conversation with the bot started.
versionintegerThe version of the bot.
latestBotVersionbooleanIndicates if the bot is the latest version.

Example

response.json
{
"bot": {
"uuid": "f7155fc557b74597b429bd3dbb5ca677",
"name": "My Bot",
"status": "in_progress",
"conversationStartedAt": "2024-03-11T17:57:09Z",
"version": 5,
"latestBotVersion": true
}
}